Shipping & Returns

  1. Krya Cancellation, Refund & Replacement Policy

We aim to give you complete peace of mind when you buy our products.

Before we dispatch your order

If for any reason, you want to cancel your order before we dispatch it, please send us an email with your order number to goodies@krya.in  & we will refund the amount paid by you after deducting the bank payment processing fees incurred by us.The refunded amount will usually be credited to your account within 3 – 7 working days depending upon the bank.

After your receive your order

In this case you have two options – Replacement or Refund.

  1. Replacement: If you are not satisfied with the product received and desire a replacement , please send us an email with your order number to goodies@krya.inwithin 30 days of receipt & we will replace the product free of cost within our usual delivery time.
  2. Refund: If for any reason you want a refund after receiving the product, please send us an email with your order number to goodies@krya.inwithin 30 days of receipt & courier the un-used Krya products back to us  in good condition. We will refund the amount paid by you for the product after deducting the courier charges and bank payment processing fees incurred by us.The refunded amount will usually be credited to your account within 3 – 7 working days depending upon the bank.

2. Krya Delivery Policy

Free Shipping above Rs 750/- within India.

We give free delivery within India on all orders with a value of Rupees 750.00 and above. For orders below Rs 750.00 in value, we charge a flat shipping fee of Rs 50.00 within India

Delivery locations ( For orders within India)

We use leading courier companies for all the pincodes where their service is available. For other difficult to reach pincodes we will use the Indian postal service.

Order dispatch

All orders received before 4 P.M. on working days will be dispatched to the courier partner on the same day. Orders received after end of business will be processed the next working day. For orders received on Sundays and other national holidays, the order will be processed on the next working day.

Estimated Delivery Time

For all pincodes serviced by our courier partner, we estimate the following delivery times from the time the product is received by our courier partner.

Chennai – 24 working hours
Other metros – 48 – 72 working hours
Other towns – 72 – 96 working hours